Blizzard stole my $14.99. :( Again. :(
I believe they are deliberately doesn’t fixing their billing to grab some bucks from those customers who’ve been ripped off and decided not to fight with the ultimately unresponsive Blizzard billing and sales support desk over it.
As far as I know, two out of three World of Warcraft players have been ripped off by Blizzard at least once. Normally, the minimum transaction is a one month fee – $14.99 or, let’s just say it honestly, $15. 80/20 law says that there are only 20% of people would fight over their fifteen bucks. So, a let me do a little math for you:
(10'000'000 users / 3) * 2 = 6'666'666
(6'666'666 / 10 ) * 8 = 5'333'333
5'333'333 * $15 = $79'999'995
…and we will get the whopping eighty million dollars. That’s how much Blizzard done on their buggy billing system for the past several years. Not bad at all, I would say.
